Recovery & Comfort Designed Around You

Rachel J. is the Administrator at Westview Care Center in Britt, where she has served in her role for the past 11 years. She began her healthcare journey as a Certified Nursing Assistant while still in high school and went on to earn a Bachelor’s degree in Business Administration from Wartburg College. She later obtained her Licensed Nursing Home Administrator (LNHA) licensure through DMACC.

Rachel is a dedicated leader with a strong commitment to enhancing residents’ quality of life while supporting the staff who care for them. Her leadership style is hands-on and collaborative, centered on empowering team members, fostering open communication, and building a culture of compassion and accountability. Under her leadership, Westview has achieved multiple deficiency-free state and federal surveys and has implemented quality improvement initiatives and programs focused on person-centered care.

What motivates Rachel most is the opportunity to make a meaningful difference each day, whether supporting families through difficult decisions, mentoring staff in their professional growth, or ensuring residents are treated with dignity and purpose. She is deeply passionate about long-term care and remains committed to continuously improving outcomes for those she serves.

Outside of work, Rachel enjoys camping with family and friends, spending time with her two sons, Mack and Ridge, shopping, baking, and playing volleyball and softball.